Frequently Asked Questions
How durable is playset?
Watch us throw it off the balcony and then sit on it!
How do I assemble playset?
No assembly required! Playset comes fully assembled and also comes with extra pieces that can be inserted in the toy several ways for several different purposes.
Returns or Exchanges
Returns: We offer a 30-day money-back guarantee. If you are not completely satisfied, contact us at firstname.lastname@example.org. If we can’t make it right, we’ll give you your money back.
Exchanges: We are happy to exchange your playset for another playset of the same size or larger. To avoid additional charges, the set you are exchanging must be in brand new condition. Customer is responsible for return shipping cost, 15% restocking fee, and the price difference, if any.
Should I store it in the box it came in?
Not necessary. It will stand up to a lot of abuse.
Do you offer international shipping?
Yes, we ship to a select number of countries including Canada, Mexico, United Kingdom, Australia, France, and Denmark.
International shipping times will vary dependent on shipping method selected at checkout. Delivery times will range from 3-5 days and up to 15-17 days.
Customer is responsible for any VAT, customs or import tax.
Is it safe for young children?
ASTM Standard Consumer Safety Specification on Toy Safety sets standards of safety for children’s toys. Unlike many toys that contain toxic materials and small pieces that are dangerous for children, the ReadySetz playsets pass all ASTM standards and do not contain toxic materials or small parts.
What scale is playset?
Our full-size playset is great for 3.75″ – 6″ action figures. Our smaller playset is recommend for 3.75″ or smaller action figures.